List collector behaves differently in the portal
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06-20-2022 07:12 AM
Hi there, In native view of ServiceNow, there is an option to see the details of the records that are populated in the list collector.
But in portal there is no option to see the details on the records by clicking it. Is there any option to get this feature in the portal?
And also the slush bucket feature of the list collector is missing in the portal? Please suggest if there is any option to get that behavior?
- Labels:
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Incident Management
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Service Catalog

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06-20-2022 07:42 AM
Hello,
Check this out
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635149
Regards
Regards,
Musab
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06-20-2022 08:37 AM
Hi,
this is the OOB behavior.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader