List Collector Variable Attributes not working over backend - RITM View
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03-28-2025 03:04 AM
Hi All,
Need help on a requirement ask if it's feasible or not.
For list collector type Variables, the additional attributes are not configurable for selection in the backend. Is there anyway we can configure for the backend scenario just like portal ?
Please follow the below example from my PDI.
The OOB catalog item clone group membership has been set with some attributes which shows up in the portal or submission page correctly.
However in the backend for RITM, the same doesn't happen
Your insights will be helpful.
Thanks,
Arjit
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03-31-2025 06:10 AM
@Ankur Bawiskar , Would you be having any idea over this feasibility . Please let me know
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03-31-2025 06:20 AM
in portal the glide_list doesn't make any point and hence those attributes are working fine.
I just verified in native the ref_ac_columns doesn't work when glide_list=true is used while submitting and hence on RITM also it won't work
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-31-2025 06:27 AM
@Ankur Bawiskar Would there be any alternative way to achieve it in the native at this point, may be with any other scripting adjustment?
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03-31-2025 07:20 AM
Not possible.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader