List Collector Variable Attributes not working over backend - RITM View
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03-28-2025 03:04 AM
Hi All,
Need help on a requirement ask if it's feasible or not.
For list collector type Variables, the additional attributes are not configurable for selection in the backend. Is there anyway we can configure for the backend scenario just like portal ?
Please follow the below example from my PDI.
The OOB catalog item clone group membership has been set with some attributes which shows up in the portal or submission page correctly.
However in the backend for RITM, the same doesn't happen
Your insights will be helpful.
Thanks,
Arjit
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03-31-2025 06:15 AM
are you expecting the list collector to be searchable with those extra fields on RITM?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-31-2025 06:19 AM - edited 03-31-2025 06:20 AM
@Ankur Bawiskar , Your understanding is correct. I am expecting the list collector variable to be searchable with those extra fields in RITM just like it is in portal while submission.