List Collector Variable Attributes not working over backend - RITM View

Arjit Gourav
Tera Contributor

Hi All,

 

Need help on a requirement ask if it's feasible or not. 

For list collector type Variables, the additional attributes are not configurable for selection in the backend. Is there anyway we can configure for the backend scenario just like portal ?

 

Please follow the below example from my PDI.

 

The OOB catalog item clone group membership has been set with some attributes which shows up in the portal or submission page correctly. 

ArjitGourav_0-1743155963824.png

ArjitGourav_1-1743156082809.png

 

However in the backend for RITM, the same doesn't happen

ArjitGourav_2-1743156201951.png

 

Your insights will be helpful.

 

Thanks,

Arjit

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Arjit Gourav 

are you expecting the list collector to be searchable with those extra fields on RITM?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar , Your understanding is correct. I am expecting the list collector variable to be searchable with those extra fields in RITM just like it is in portal while submission.