List Filter show all values
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09-27-2023 12:34 AM
Hi All,
I have reference fields on form where I applied reference qualifier example to show only active users. That is working fine but when I go to List and try to filter records based on that reference field it show me all the users for selection weather active or not.
Example there is user field on form of a record where I showed only users that are active it gives me 10 users to select on form But when I go to the list and try to filter record based on that user field It gives me all the records of user table mean all the inactive users also.
How can I show only 10 records which are active to select in list filter.
@Ankur Bawiskar can you please help.
Thanks
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09-27-2023 01:33 AM
Hello @Prateek Tyagi11,
Reference qualifiers will not work on the list filters. Can you please give some screenshots to understand better.
Thanks and Regards,
Anshul
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09-27-2023 01:46 AM
Hello @Prateek Tyagi11 ,
Could you explain your question a little clearly,
1. Do you want to filter list values based on the reference field value? If it is you have to write either an Advanced reference qualifier or a Dynamic reference qualifier
2. If you want to filter list values only (independent of the reference field)? You can write a simple reference qualifier. For example, Department is HR
It is more convenient to answer your question, if u share any screen shot what u have tired so far.
Please mark my answer correct & helpful, if it helps you
Thank you
Thank you
G Ramana Murthy
ServiceNow Developer
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09-27-2023 01:47 AM
it should work the same on list provided the field on which it's dependent on has some value in it
share your use-case and screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-27-2023 02:30 AM
Hi @Ankur Bawiskar @RAMANA MURTHY G @anshul_goyal
Please find the screenshot
We have a field Test Field in this we have used an advance reference qualifire which shows the member of hardware group only which is 7.
But when I go to List Of incident and tried to filter using this field if shows me all the records of user table. Expectation is it should show only those records which are part of hardware group.
Please help if any one have any idea How can we limit it to those 7 user only rather then showing all records.