Login Page redirection
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3 weeks ago
Hi All,
I was wondering how can i redirect non logged in user to SP login page when they are trying to access the KB URL direct. At the moment they get below message
Ideally i was planning to get user logged in and then send to the KB article they were trying to view.
Thanks
Sandeep
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3 weeks ago
if user is not logged in then where are they being taken currently?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
They are taken to the below page
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3 weeks ago
it means they are logged in but they don't have access to that KB article
it has nothing to do with login page
check these links
KB Articles are not viewable by non-itil users, or any other non-"xyz" role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
I have run the access diagnostic and user does have a read access to the article.
