Maintenance Schedule on Changes

[Seth Willard]

I am looking for more information about OOB capabilities for restricting Change requests to change windows defined by a maintenance schedule. I need to create a system where changes scheduled for outside of a maintenance schedule defined at the CI or CI Class level are sent for approval.

Looking at the Change Properties menu, I see you can change the Logging level for ChangeCheckConflict

Is there logic we can leverage to turn this on without too much building new solutions? Docs I've found have been sparse so looking for input on OOB options or what others have done to do this.

[JP - Kyndryl]

Hi Seth,

There is no OOTB capabilities for this.

You will need a new development, like adding a step in the Change workflow (or flow) just after the current approval step.

This new step will require a script to add the extra approval group(s) (usually based on a new role) when the change's conflict will be of type "maintenance" and of source "CI Class".

Regards.

JP