Make Catalog category visible to only one group.

[taqdeer]

Hi All,

I have a category and it has three catalogs in it. I want make that category visible only to one particular group in Service portal. Can anyone please help me to achieve this.

[Jaspal Singh]

Hi Taqdeer,

You can use User criteria for the same. Look for User Criteria from application navigator & then create one for the category.

You will find Available for Categories related list after saving the User Criteria. If not you can add it to the form by Configure >> Related list.

If not available on the form you can right click the highlighted area of the form header & configure Related list.

[Pratiksha Kalam · Accepted solution]

Hello,

1) You can restrict the Categories using the Available for group/Not available for group option in the Category definition?

2) You can create User Criteria to define which groups/users/roles etc., could view a required category or item.

If answer is helpful mark correct!

Thanks,

Pratiksha

[taqdeer]

Hi Pratiksha,

When I am trying to add Available for group related list it is not being added.

[Pratiksha Kalam]

Hello,

Apply user criteria to categories

Apply user criteria to a category to define which users can and cannot access a category.

1. In a category record, navigate to the Available For or Not Available For related lists.
2. Click Edit to add an existing user criteria record, or click New to create a new one.
3. Save the record to associate the user criteria record with the category.
   Note:

   • The Not Available For settings override Available For settings. A user on the Not Available For list for a category cannot access that category, even if that user is also on the Available For list for that category.
   • The user criteria restrictions of a category do not automatically apply to the catalog items within the category. If required, you should apply the user criteria restrictions to the individual catalog items

   Thanks,

   Pratiksha