We are trying to create a report from the incident_metric table and we want to count the distinct values from the "Value" field. However, we can't see the field "Value" on the choices. How can we add this field on the count distinct choices?
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Hi All, I want to map one field named as 'end of life'.How can i map this field in Asset & CI .This field is available in alm_hardware table and cmdb_ci_hardware table. Please suggest. Thanks .
Hi,i have configured my quick link widget and everything is working fine. I want to finish the job by removing the following "quick links" header from the widget which is consuming space without giving any value to the layout. Can you suggest how to ...
Hello All, I am trying to extract 'Severity 3' text from below string however unable to pull it: START_REQUESTSUMMARY:Test incidentDESCRIPTION:Ticket created for Test User Test ticket /DESCRIPTIONREF:TICKET#234566CATEGORY:ISSUE_TYPE:SERVICE:ASSIGNME...
Hi,when catalog item is submitted, we have an email attached to the flow to send for logged in users. but when request is submitted by default the email header is showing instance link instead who submitted the request.Prod.xxxx.comHow to fix this? o...
Hi Can someone help me with how to make a field readonly onCellEdit (No ACL) function onCellEdit(sysIDs, table, oldValues, newValue, callback) { var saveAndClose = true; //Type appropriate comment here, and begin script below saveAndClose = false; ca...
Im trying to copy the value of two different fields into one when a value is selected from a reference field. when a value is selected form a reference field, I would like to push that value along with the value in another field to a field where both...
I've removed unnecessary information but would like to know what the meaning of this blue dot is in incident mgt. I've searched the wiki (located here: http://wiki.servicenow.com/index.php?title=Administer_ServiceNow#gsc.tab=0) for "blue" and even ...
How to check whether the user has an approver role but has not been approved or rejected in the last 3 months? This one's got tricky, just looking for suggestions for better solutions.
Created a flow designer that copies any email received activity that goes into RITM to SCTASK. But it is not working. The flow is not triggering at all. The flow works if/when we test it in the Flow Designer. The scenario is when an external user rep...
We need to assign the assignment group of the SCTASK to a variable to pass it through 3rd party integration through rest message. I have used the var grp= current.assignment_group but the value is coming as undefined. How to get the value of the assi...
I am trying to create a new test case in ServiceNow Automated Test Framework. I have copied an existing out of the box test case where the scope (package) is Change Management ATF. However when I copy the test case it uses the Global scope and it is ...
Hi All,I want to create two fields that refer to the same table but display different columns. I used a lookup select box on a record producer but this type of field does not exist in the dictionary entry. Is there different type for that? I don't wa...