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02-14-2025 03:38 AM
Hi experts,
How can we make 'Comments and Worknotes' as a default section? When ever user over opens a case it is opening with Fullfilment Instructions tab.
TIA
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02-14-2025 04:22 AM
use this in onLoad client script
g_tabs2Sections.setActive(n); // n is the number of section
section number starts with 0,1,2 etc
In your case it's number 2 so use this
g_tabs2Sections.setActive(2);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-14-2025 04:22 AM
use this in onLoad client script
g_tabs2Sections.setActive(n); // n is the number of section
section number starts with 0,1,2 etc
In your case it's number 2 so use this
g_tabs2Sections.setActive(2);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-17-2025 02:20 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader