Make emergency change follow normal change state transition

[rambo2]

HI Team,

I want emergency change to follow normal change state transition.

I have modified below script include:

ChangeRequestStateModel_emergency

Added code from ChangeRequestStateModel_Normal which has state transition to assess from new.

But still no success.

Please help me with this issue.

[Namrata Ghorpad]

Hello,

Search Change Model in application navigator and select the Emergency Change. In the Model States related list add the Assess state and give the sequence number as 2 and save.

Regards,

Namrata

[rambo2 · Accepted solution]

I did ,also I have added record in model state transition

from new to assess

Now it is working 

but now after assess and approval , it is not going to authorize.

I have created assess to authorize also