make variable editable in variable formatter

[Priyansh_98]

i am using one variable formatted in the RITM table, I have some variables which should be hidden from the portal side and only be visible in the variable formatter and also these should be editable also in formatter.

how can i achieve this requirement?

please help me on this.

[Ahmmed Ali]

Hello @Priyansh_98 

You can simply create UI policy on the catalog item with no condition and in UI policy record, only check the run on catalog item check box and uncheck run on RITM and task check boxes. Now make the variable visibility false in the UI action.

Now the variables will be hidden through UI policy in portal, but will be visible in RITM form.

The variables should be by default editable in RITM form, if not then check the write roles of the variable in variable record.

Also check if you are making entire variable editor read-only through client script.

Thanks,

Ali