Making Business Service Inactive

hinakshi · ‎03-13-2019

Hi Guys,

We would like to remove our Business Services and create new ones.

We will still need to be able to run report etc on the old business services.

Is there a way to make Business Service inactive? and avoid deleting.

We don't want users to still be able to select them.

Thanks in advance!

Hinakshi

Mark Stanger · ‎03-13-2019

It depends on what you want to filter out exactly. If you just want to show business services where the operational status is 'Operational', then you would add '^operational_status=1' to the end of the line you have in there already. If you want to show all business services where the operational status is not 'Retired' you can add '^operational_status!=6' to the end of the existing line.

View solution in original post

yltsai · ‎03-13-2019

Please provide screenshots or explanation to what you intended to do.

hinakshi · ‎03-13-2019

Hi,

I just want to remove certain business services from being selected.

Mark Stanger · ‎03-13-2019

There's an 'Operational Status' field on the Business Service table. Use that to mark the status of the business service. Then set up a reference qualifier on your business service field to filter out the inactive ones.

hinakshi · ‎03-13-2019

Hi Mark,

Thank you, that's really helpful.

Please see below the fields AS IS. Could you tell me what i need to add to hide multiple business services?

Thank you again