Seeing some interesting behaviour on what I presume is a remote table via the OKTA Spoke, some records are returning no Group ID (is empty) if you filter the table for the group name, however if you filter for the actual group ID the correct record i...
Hi all, I am looking for advice on how to update On-call schedule via service request in the service portal. Any help would be greatly appreciated. Thank you!Wendy
Hi All, We want to open external portal from ServiceNow using iFrame.But we are getting authentication issue when we will try to open.When we are trying to investigate the issue we check in console that session storage is empty. The external portal ...
We have created a flow which triggers when an email is received from one email id. Now when a user whose account is present in instance for that it is working fine.For unknown account we are facing following issue:1. In activity it is showing that th...
I Have a requirement to customize Post incident review report for major incidents , to include branding , additional text/color etc in each section of PIR template. but i am unable to find any PIR template/any way to customise it . On opening any of ...
I have a catalog task with a checklist. How can I display the current top unfinished checklist item in a report?
Hi I was trying to create a field of List type that is mapped to List collector variable. but even though I gave multiple values from the Record Producer it is showing only one name on the List type field on the form. how to achieve this?
Hello everyone,Now that I got the dedicated approval notification to work, how do I display specific variables from the sc_req_item table on the approval notification? I found where I can get the summary of requested items using the below mail script...
Hello Experts. I am trying to run a fix script which will help to create a type consumes::consumedby, however when I am trying to compare two fields for e.g. u_application_release_cit_id from the Application service with the correlation_id of a busin...
So whenever a comment is added the entire history of comments are shown as below - Now , The requirement is to Format the comments in a tabular form as below -
So in the OOB Notification - "Activity Stream @Mention Email" it shows as Now the requirement is, in this email can we include and show the comment that is tagged in ?
Hi,I have a requirement that if user directly closing the RITM, system will check if there is any active work order or active work order task for that work order is there or not.If yes, then system will abort closing the RITM. I have created a before...
Hi Experts , I wrote UI policy for displaying the fields -> Created Field "Point of Failure" filed Drop down with below values1.Internal to Core Network 2. External before if 2(External before) chosen from the "Point of Failure" field , --> Cr...
When a change goes to 'asses' state, approval should go to selected CI's approval group. Please can someone help me out on this usecase.
PDI are unavailable. Is there a known outage? When can we expect it to be back?
