making uniqe
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11-01-2023 11:58 PM
Please see these reference fields (attached). There shouldn't be showing duplicates like this. Only expectations is with Cost Center e.g.
Business Apps (NA)
DE01010002-Cost center number
Business Apps (NA)
UK01010002-cost center number
Cost center name is not the unique value the number is. If you could in the drop down on the form also show the cost center number that will help end users pick the correct one
We have created reference field on catalog item and reference to the table ,i am not sure how to get it done this .
can someone help me please .
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11-02-2023 12:10 AM
You need to add the "ref_ac_columns" reference variable attributes to show multiple fields while selecting
Refer for more details : https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/service-catalog-...
Raghav
MVP 2023
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11-02-2023 06:05 AM
does it work for service catalog item ?
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11-02-2023 10:25 AM
It works on reference field and variable wherever you have it.
Raghav
MVP 2023
