Manage Attachments UI action. Download all: More files are in the zip file than expected.

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-08-2024 03:47 PM
Hello,
Why does the "Manage Attachments" "Download All" include catalog variable attachments in the Zip file?
My expectations would be that only the files that are listed in the "Manage Attachments" dialog would be in the zip file.
Is there a supported way to change this logic?
Thank you,
j
Contents of Zip file:
Labels:
- Labels:
-
Service Catalog
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 01:52 PM
Hi @staticCrash
I think it will download all the attachments which are attached to the current record.
Not really sure how we can ignore the variable attachments.
Thanks,
Murthy
Murthy