Mandatory the attachment

Venky Kshatriy2
Tera Contributor

Hi Team,

 

Based on the assigned group need to do attachment should be mandatory. If any known's could you pls help me on this

VenkyKshatriy2_0-1727155654949.png

 

6 REPLIES 6

Community Alums
Not applicable

Not quite sure where you need to make an attachment mandatory but you can create an attachment field variable and either make it mandatory in the field attributes or mandatory via UI policy.

Rohit99
Mega Sage

Hi @Venky Kshatriy2 ,
Are you working on catalog ?

Thanks,
Rohit Suryawanshi

No, back end table level

okay, Then you need to write BR.
You can follow the following thread:
https://www.servicenow.com/community/csm-forum/make-attachment-mandatory-in-incident-form/m-p/435070

 

Please mark my response as correct and helpful if it helped solved your question.

 

Thanks,

Rohit Suryawanshi