Manual Approval for catalog item

[Community Alums]

Hi All,

We have a requirement to create manual approval for one of the catalog item. Some times Could be up to 2 approvers added & these two approvers should be in sequence(After 1st approval approves only then 2nd approver should approve). Can you please help me on this?

@Pavankumar_1  can you look into this.

[Ratnakar7]

Hi @Community Alums ,

You can write workflow like below:

I hope this solves your issue
Mark this as Helpful / Accept the Solution if this clears your issue

Thanks,

Ratnakar

[Community Alums]

Hi @Ratnakar7 

Some times approvers might be only 1. Will the above work flow works in that case as well?

[Pavankumar_1 · Accepted solution]

Hi @Community Alums ,

you can create a flow using flow designer and trigger condition as Service catalog.

1. Give 1st action Ask for Approval and select the record to add approval and give the approver 1.

2. Next using If condition we will check if it is approved then go to the next Ask for approval action and add approver 2 

3. Give created flow on Catalog Item.

refer below screenshot.

[Pavankumar_1]

Hi @Community Alums ,

If my response helps you to resolve the issue close the question by Accepting solution and hit thumb icon. From Correct answers others will get benefited in future.