Hi , i have installed Discovery but when i run a discover ofcomputers , i can see the result in cmdb_ci_computer but i cannot see the same result in the Asset table ( alm_hardware ); do i have to create a business rule to synchronize the cmdb tab...
Hi All,I want to sort the subcategory choice list by name ,i got there is a sequence field in the choice table but we are having 200 subcategory so is there any other way i can do this?Thanks in AdvanceThanks & Regards,Akshay
Can I have different display values on 2 reference fields that reference the same table?
Is it possible to link indemependly created stories to other stories. I know that if I go to the parent story and scroll to the related list > Click New then it will create a story.The Child story will also store in the "Parent" Field the number of t...
Hi, Please do let me know how can we see the Software Installed in a PC in ServiceNow(PC Software Installations tab in ServiceNow).please refer the attachment for more clarity.
I created a field for a form. The text in the label is too long and wraps. I know how to make the field itself wider, but how do I make the label wider?
Hello List,I have this weird problem, and need some advice.in incident table I created a custom field "u_eassynchedat" as a date. I update it with "javascript:gs.nowNoTZ()", which sets it with current timestamp and at the same time it updates sys_upd...
We ship with a lot of relationship types in our baseline and also quite some suggested relationships. For the most of them these make perfect sense to me.Lately I have come across some I am not quite sure, like Powers / Powered By.Take an example. We...
I'm looking for some input on how best to communicate with users after they submit a request via the Service Catalogue. Incidents are very straight forward, there is one record. There are three records created when a request is submitted:REQRITMTASKS...
I have installed the Managed Documents plug in and created a document as a test. However, no one else outside of me with sys admin rights, can see this module or access the documents. I have looked through the WIKI and other community questions/a...
I have been entering in every contract we locate into the Contract Management section of ServiceNow and attaching electronic copies of all related documents to each contract utilizing the Managed Documents module. How do we give a user the ability ...
Hi All,I have an existing application in my instance. Table is extended from task table. I need to remove unused fields from the table. What could be the best practice to do that ?Regards,Kaleemullah Akbar
I have updated the cost field for all of our hardware product models. How do I update the costs for the assets associated to those models? The cost in the asset record does not automatically update per the cost in the Product Model.Larry
Hello Community,I was wondering if anyone on here would know why this situation would occur. It seems that a user has created two Change Requests.The odd part is they both have the same UID and I thought that ServiceNow would never created the same...
We have many licenses that are subscription based. What is the best way to enter these into the system? I want to enter a record into the Software license asset table so that I can keep track of all the licenses centrally. Then I would enter a contra...
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