Markdown support for knowledge articles

jwl
Tera Contributor

‎04-18-2017 07:55 AM

Does (or will) ServiceNow support MarkDown for knowledge base articles?

Thanks,

Jerry

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12 REPLIES 12

carolina2
ServiceNow Employee
ServiceNow Employee

‎04-19-2017 12:36 AM

As far as I'm aware there are no plans to implement Markdown support in ServiceNow in the near future


0 Helpfuls

carolina2
ServiceNow Employee
ServiceNow Employee

‎04-19-2017 12:37 AM

As far as I'm aware there are no plans to implement Markdown support in ServiceNow in the near future


0 Helpfuls

mak1A4
Tera Guru

‎03-27-2018 01:55 AM

One Workaround would be to write your markdown and convert it to HTML with e.g. showdown (https://github.com/showdownjs/showdown) then use the HTML for the KB Article.

Arion Lawrence
Kilo Contributor

‎02-19-2019 07:32 PM

I really wish markdown was supported. When I edit a KB of any complexity, it's almost guaranteed that the formatting will eventually get mangled. I'd rather build the formatting programmatically with markdown syntax...