@Mentions - Query/Filter

Ailene
Kilo Explorer

How do I create a filter/query of all work items in Service Now where my name is called out (i.e. @Mentions) in the Activity Log/Notes. Which field should I use to call out @Mentions in my filter/query

3 REPLIES 3

Brian Barrett
Tera Contributor

You can create a report on the live_notification table. Query the profile field for the user you would like to filter on.

 

find_real_file.png

Thank you Brian. When I tried doing this,  am unable to find the table live_notification. is it possibly called something else?

Security may prevent you from viewing the table depending on your role. There is also an email notification which references the table called "Activity Stream @Mention Email".