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Merging 2different notifications from 2 different tables

s_dinesh01
Tera Expert

Hi, can we megre 2 different notifications from 2 different tables which is child table of table

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@s_dinesh01 

It all depends on what content you require.

what's your exact business requirement? share with screenshots of example.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Mark Manders
Mega Patron

You can't 'merge' two notifications. But you need to provide your business case to tell us what you need, because there are a lot of ways to get information from both records in the same notification, or to prevent duplicates (for both records) to be sent. It's not clear what you exactly want to achieve.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

s_dinesh01
Tera Expert

Thanks for you quick reply, 

 

suppose im triggering a notification from RITM table and sctask table based on state closure, i will be sending notification to assignment group and the content would be same

 

can we merge those two notifications one notification.

@s_dinesh01 ,

You can if the content is same.

Make sure to select when to send condition properly.

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain