Merging 2different notifications from 2 different tables
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2 hours ago
Hi, can we megre 2 different notifications from 2 different tables which is child table of table
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2 hours ago
It all depends on what content you require.
what's your exact business requirement? share with screenshots of example.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
You can't 'merge' two notifications. But you need to provide your business case to tell us what you need, because there are a lot of ways to get information from both records in the same notification, or to prevent duplicates (for both records) to be sent. It's not clear what you exactly want to achieve.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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2 hours ago
Thanks for you quick reply,
suppose im triggering a notification from RITM table and sctask table based on state closure, i will be sending notification to assignment group and the content would be same
can we merge those two notifications one notification.
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2 hours ago
You can if the content is same.
Make sure to select when to send condition properly.
Shashank Jain