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Merging 2different notifications from 2 different tables

s_dinesh01
Tera Expert

Hi, can we megre 2 different notifications from 2 different tables which is child table of table

6 REPLIES 6

@s_dinesh01 

yes it's possible with both ways

1) if notification is on RITM , then you can use emails script to grab the sc_task and print the data from Catalog Tasks

OR

2) if notification is on SC Task then you can use email script or dot walking in email body to fetch RITM field data.

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Shashank_Jain
Kilo Sage

@s_dinesh01 , We can if these are child table of a particular table. But its more specific to what business reuirement you wanted to configure.

Please share more details about the requirement that will be good.

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain