midserver error

[Jack62]

​Afternoon all

We are coming across an error when trying to either create or update a user in AD, but only since we upgraded to Yokohama. The mid server is still up and running. The error message is this:

import-module : A device attached to the system is not functioning
At C:\MID\ServiceNow MID Server midserver_dev\agent\scripts\PowerShell\ADSpoke\GetUserAndManager.ps1:1 char:1
+ import-module activedirectory -warningaction "SilentlyContinue";
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (AD:PSDriveInfo) [Import-Module], ADException
+ FullyQualifiedErrorId : ADProvider:NewDrive:InvalidRoot:ADError,Microsoft.PowerShell.Commands.ImportModuleComman
d

Has anyone come across this before or know what updates I need to make to fix it? 

Thanks

[Dr Atul G- LNG]

Hi @Jack62 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724364

[J Siva]

Hi @Jack62 

Have you checked the below article from Servicenow.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724364