Migrate existing knowledge articles with respective fields from know error article templates to othe

Not applicable

‎01-29-2025 05:48 AM

How do we Migrate 

  1. existing articles with respective fields from Known Error (u_kb_template_known_error_it_tech) article template to Known Error (u_kb_template_known_error)
0 Helpfuls
  • 487 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎01-29-2025 09:28 AM

Hi @Community Alums 

 

It is not possible, you need to create those fields /questions again.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls