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Migrate existing knowledge articles with respective fields from know error article templates to othe

mounikanarr
Tera Contributor

‎01-29-2025 05:48 AM

How do we Migrate 

  1. existing articles with respective fields from Known Error (u_kb_template_known_error_it_tech) article template to Known Error (u_kb_template_known_error)
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Dr Atul G- LNG
Tera Patron

‎01-29-2025 09:28 AM

Hi @mounikanarr 

 

It is not possible, you need to create those fields /questions again.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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