Migrating Workflow contexts
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2018 07:04 AM
We are in the processing of migrating from an leveraged to a dedicated instance of ServiceNow.
As a result we want to migrate all the open and active tasks(incidents, problems, change_requests etc) and their associated workflows.
We have been trying to perform the same exercises on a sandbox instance and we have encountered issue with migrating workflow contexts for the existing open change requests on Production.
We have migrated the following table between instances:
change_request
change_task
sysapprover_approval
task_ci
conflict
wf_context
wf_executing
wf_history
wf_transition_history
wf_workflow
wf_workflow_version
wf_activity
wf_transition
wf_condition
wf_workflow_binding
So the workflow contexts have been migrated with their current execution status correctly displayed .however , the workflows do not proceed further as expected, i.e, when a task or closed or an approval is completed the workflow behaves unexpectedly each time.
Has anyone had experience of migrating workflows this way ? Is there is better approach to this? Am I missing something?
Any help would be appreciated.
Cheers
- Labels:
-
Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2019 03:02 AM
Hello Sraina,
I had the same issue recently and based on your question above I came up with a solution which can be found here. I'm not sure if it's too late to help you but perhaps it can be used in the future.
Kind regards,
Phonsie
Please mark as correct or helpful if it is 🙂