Looking for ideas on report certification so we can verify reports are being created consistently across our user base. I know that the PA dashboard table has a certification component but these would be non- data analytic reports being shared out in...
Hi,How can we validate whether the attachment is PDF attachment or Image attachment or excel file or any screenshot. I want the user will have option select only Excel file not the image for some requests/incidents i want the user will upload only PD...
Hello All,I have requested translation to one of the catalog item in spanish using localization by ServiceNow.How can I test this as for me catalog content still shows in English do I need to change the language in user table or how should I test as ...
If the caller of incident is a VIP user then Urgency should be set to High automatically and there should be an alert to the user creating an incident. I wrote the below script for this but its not working . Please suggest function onChange(control,...
Hi I would like to format the date values from i.e. Monday/2014 to "Mon-01-2014". In this possible in ServiceNow reporting. Would appreciate the help.
Hi Community, I'm attempting to update a bulk of records in the incident table. For more specific I want need to update 'Service' in the incident form. In the incident table, there's a field named "service," which is a reference field referencing th...
I have a table name "A" on which I have an UI action "X". I want to show this UI action only in one particular module, i.e., when User clicks on that module in the navigator, the URL should be "https://xxxxxxx.service-now.com/x_scoped_app_list.do?sys...
Hi,In portal i want to remove some of the fields from the list which is mentioned in the below Screen. Please help me out how can remove those things from the above SS. Thanks
We have implemented walk-up and we have agent trying to check-in to a location kiosks to accept record but the button is not available. We check that someone already checked-in since state is Occupied. Is there a way to have multiple agents able to c...
Hi ServiceNow Community Developers, I am following the ServiceNow for Slack setup guide to connect ServiceNow and Slack. Inside the ServiceNow for Slack popup that appears after clicking the "Connect ServiceNow to Slack" button I populate the Service...
Hello, I am trying to see what user made changes to a record specifically from 'sys_user_group_list' where can I view the changes made to the record?
Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...
Hello, i need litle bit help about connecting a Problem to a Incident Ticket ( see Picture bellow ) - when i want to connect it, it show and listed me only "false" option - when i use the loop, lookup via the list i got a new tab with all the problem...
I have a look up select box the uses the sys_choice table with some pretty basic defaults Value & Label reference qualifier works and returns the values on the sys_choice table. the sysID matches the record producer. Then for whatever reason on my ...
I'm looking to try and get the Assignment Group field to be editable at State = Authorise and State = Scheduled. However, this field and most others get made read only as soon as it hits Authorize. I've scoured UI Policies, Business Rules, Client Scr...