Hello All,
Greetings.
It would be great to share some insights about how do we include any new option (e.g. Navigate to ITSM Portal) OR remove any existing option (e.g. Printer Friendly Version) from the Profile Pop-up box.
Looking forward to gather the suggestions.
Thank you.
I do not believe you can achieve this using user profile drop-down menu and would not recommend customizing this even if it is technically possible.
Alternatively, you can add menu items as per your requirements and control it using role based access. It is maintained in table sys_polaris_menu_config and you can refer below documentation for more information
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
