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12-13-2023 08:21 AM
Greetings everyone,
I am having a requirement to customize the 'User Menu' of Next Experience UI. Is there any way to add a menu item into this menu? For example, a menu item called 'Go to Portal view' for users to move to Service Portal. I did some research and found that there is a menu item for us to go to Portal view on UI16 and previous UI version(s).
Thank you.
Solved! Go to Solution.

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12-15-2023 06:44 AM
We don't provide a mechanism for customers to add something to that profile menu. If you do want to add something to the header we recommend using admin configurable menus: https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...

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12-13-2023 08:25 AM
Not sure if you can with next experience.
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12-13-2023 08:31 AM - edited 12-13-2023 08:32 AM
I read this post while researching and I also agree with you. Not sure if we can do this on Next Experience. I thought it was a little bit weird since ServiceNow removed this useful menu item. Thank you for your quick response.
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12-13-2023 08:44 AM
Hi @Quang Vuong
No, it is not possible as of now to add a new Menu in New UI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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12-13-2023 08:52 AM
Not sure about the user profile menu, but if you want something like below I can help