Modify the attachement UI page in SOW
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‎05-22-2025 09:57 PM - edited ‎05-22-2025 10:05 PM
When we click on the paperclip icon on the incident form it opens the attachment UI page.
I want to add message for the users to let them know the maximum allowed size in the ui page itself.
But I am unable to understand where to put the message and how.
can you provide me the code to add the message and location if it should be in client script or html section of the ui page.
See the highlighted section where I need to add the message
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‎05-22-2025 11:09 PM
Hi @Daemon1,
For a similar kind of issue, please refer to the below link:
https://www.servicenow.com/community/developer-forum/ui-page-attachment-add-info-for-incidents/m-p/1...
If it is helpful, please hit the thumbs icon and mark the correct solution in future by referring to this solution it will helpful to them.
Thanks & Regards,
Abbas Shaik
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‎05-25-2025 10:37 PM
Hello Abbas
The above solution works in native view which I have already configured.
I wanted that to work in Service operation workspace, that is where I am facing the issue.
@Ankur Bawiskar If you could help me out here.
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‎05-25-2025 10:55 PM
it's a UI builder component, you will have to identify it, make a variant of it and then show the message
I am not very sure on that part.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader