Monitoring User Activity

[nickm5816667392]

Hi everyone, what type of user logging is available in an ITSM standard rollout? Meaning, I have a situation where I'd like to audit how active a specific ITIL user is in our platform. We are on Yokohama.

I know I can pull stats on the number of incidents closed, etc etc. But I'm talking about looking at things like:

1) login times

2) time spent in the system (and where)

Thanks in advance!

[jcmings]

In the sys_user table, you can pull in a column for "Last login time" (but the user must login for this to refresh). And on the sys_audit table, you can see what time a user made changes.