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Monitoring User Activity

nickm5816667392
Tera Contributor

‎06-27-2025 01:39 PM

Hi everyone, what type of user logging is available in an ITSM standard rollout? Meaning, I have a situation where I'd like to audit how active a specific ITIL user is in our platform. We are on Yokohama.

 

I know I can pull stats on the number of incidents closed, etc etc. But I'm talking about looking at things like:

1) login times

2) time spent in the system (and where)

 

Thanks in advance!

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jcmings
Mega Sage

‎07-01-2025 11:36 AM

In the sys_user table, you can pull in a column for "Last login time" (but the user must login for this to refresh). And on the sys_audit table, you can see what time a user made changes.