Monitoring User Activity
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06-27-2025 01:39 PM
Hi everyone, what type of user logging is available in an ITSM standard rollout? Meaning, I have a situation where I'd like to audit how active a specific ITIL user is in our platform. We are on Yokohama.
I know I can pull stats on the number of incidents closed, etc etc. But I'm talking about looking at things like:
1) login times
2) time spent in the system (and where)
Thanks in advance!
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07-01-2025 11:36 AM
In the sys_user table, you can pull in a column for "Last login time" (but the user must login for this to refresh). And on the sys_audit table, you can see what time a user made changes.