Move standard change template to another instance

[sunil4050]

Hello All,

If a standard change template is created and approved in one instance, can we move it to another instance? I know that there is a ACL on std_change_producer table which prevents but i have overriden it. The change proposals once verified, it is converted to template. Can we someone move the template? When i try to do it, the template moves but the template values are not shown.

Thanks

[Sajilal]

Hi,

I think this is a known thing, you could import the values via a sheet and Transform map.

https://community.servicenow.com/community?id=community_question&sys_id=58252774dbbb2780feb1a851ca96199f

Hope this helps!

Please Mark as ✅ Correct if this solves your issue and also mark ???? Helpful if it helps resolve your problem.

Thanks,
Saji

[sunil4050]

Hi Sajilal,

I modified the ACL and loaded the template. The template values was showing blank. I moved them via update set but now the problem is that whenever i use the change template, the fields are not copied onto the change

Thanks

[Sajilal]

A last resort did you try the xml from your other instance to this one with the values?

Thanks,

Saji

[sunil4050]

Yes. I have tried that. The change template values are showing blank. I can create proposals through excel file and transform but it requires approval. We have more then 200 records and it will be tedious.