Migrate Standard Change Templates from one instance to other service now instance

[BHIM RAO2]

Hi,

Is there possiblity to migrate Standard Change Templates from one  instance  (say 'A" ) to other service now instance ("B").?

I have all the templates from instance "B" in the excel format with 10 columns as mentioned below.

Summary , Description , Domain, Assignmnet Group , Company, Created, Created By, Updates, Updated, Updated By.

BR

Bhim

[Alberto Consonn]

Hi @BHIM 

you should look at the following official article and use the suggested workaround, it's the only way to achieve that:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0779255

Hope this can help you!

If I have answered your question, please mark my response as correct and helpful so that others with the same question in the future can find it quickly and that it gets removed from the unanswered list.

Thank you very much

Cheers
Alberto

[Ruhi Jibhyenka1]

Hi Bhim,

For eg, if you want to export template named 'abc' , go to all the tables below and find the record having template name as 'abc' and export them as well.

1. export from std_change_record_producer

2. export from sys_template

3. export from std_change_producer_version

4. export from sc_cat_item_category

5. export from std_change_proposal

Mark correct if my answer has solved your issue and or helpful if my response is worthy.

Thanks,

Ruhi.

[Yash Agrawal1]

Hello Bhim,

Lets say you have excel file of template A  and you want to import that excel file data in tenplate B then simply 

1.Go to template table (list view)

2.Right click on any colounm

3.Configure

4.Import

5.You will see a option of importing file.

6chosse you excel file and import it.

But It is a long process and also put load on instance.Better to go on Standard change template table

From its list right click on any colounm select Export >>XML.

It will download one file in XML form.

Go to Another instance 

Open same standard change template table.

Right click on colounm ,click on Import XML.

Select file and save it.

Pleaee try the suggested way and provide your input.

Regards

Yash Agrawal

[Inactive_Us1409]

How to migrate standard change templates across ServiceNow instances

• Export data from all these tables against your templates:
  • std_change_template
  • std_change_record_producer (where Template is your std_change_template)
  • std_change_proposal (where Template is your std_change_template)
  • sc_cat_item_catalog (where Catalog Item is Standard Change Record Producer)
  • sc_cat_item_category (where Catalog Item is Standard Change Record Producer)
  • std_change_producer_version (where template Standard Change Record Producer)
• You'll get access denied issue on std_change_template and std_change_record_producer so navigate to create ACL for these tables and check admin override true temporarily
• Import the xmls to all these tables
• Verify the change templates
• Revert the ACLs