Moving CAB Meeting Agenda Items not Reviewed during CAB Meeting

[MGanon]

What is the mechanism to shift unreviewed agenda items to a later CAB meeting?

The use case assumes that a CAB meeting has more agenda items than available time. After the meeting ends, the remaining agenda items seem to be stuck with "Pending" state. The agenda items do not always appear on future CAB meetings even after selecting the "Refresh Agenda Items" option.

Is this expected?

[MGanon]

The common resolution theme appears to be custom scripting. Other threads indicate that others have experienced the same issue going back several years.

Is there any Out-of-Box (OOB) functionality that better addresses CAB agenda item maintenance?

[shloke04 · Accepted solution]

Hi @MGanon ,

I don't think there is any OOB way available for doing this activity, tried searching in ServiceNow Doc but cannot find anything nor in the instance as well.

If you want to stick OOB then you have couple of option below which will not require any code:

1) Agenda Items can be Promoted or Demoted for the same CAB meeting with the helps of Promote and Demote button

2) Or you can increase the time of each agenda or cab meeting session itself. Other than this if you need to move the agenda items which are not yet reviewed then you need to go for a Custom Scripting approach as suggested by me above.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Patricia Brenna]

Can those Change Requests that weren't covered in a meeting, be "manually" added to the next CAB meeting?

Can a Change Request be assigned as an Agenda Item for more than one CAB Meeting?