MRVS variables are not populating in RITM description field
But normal variables are populating
var wn = '';
var varown = new GlideRecord('sc_item_option_mtom');
varown.addQuery('request_item', current.sys_id.toString());
//varown.applyEncodedQuery('ORDERBYsc_item_option.order');
varown.orderBy("sc_item_option.item_option_new.order");
varown.addQuery('sc_item_option.value', '!=', ''); //filter out null values
varown.addQuery('sc_item_option.value', '!=', 'false'); //filter out false values
varown.query();
while (varown.next()) {
var question = GlideappQuestion.getQuestion(varown.sc_item_option.item_option_new);
question.setValue(varown.sc_item_option.value);
if (question.getLabel() != '' && question.getDisplayValue() != '') { //only return questions and answers that are not empty
//wn += '\n' + question.getLabel() + ': ' + question.getDisplayValue(); //disabled this code. Dublin was having a problem; used the code below; the line break at end fixed the issue.
wn += question.getLabel() + ': ' + question.getDisplayValue() + '\r\n';
}
}
current.description = wn;
