Multiple RITM for Single Request
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03-24-2022 07:39 AM
Hi Team,
We have created catalog item along with workflow. We have used list collector for Requested for variable. How to create multiple RITM if requestor is selecting more than 1 user name in the Requested for variable. Kindly help me on this.
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03-28-2022 08:52 AM
Hi Michael,
I am not getting Route Reason in the form layout. Kindly help me.
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03-28-2022 09:18 AM
Sorry the image is a little misleading - the route reason is the field under the field you really want, which is the Requested For with the + next to it. If you add that to the form you will see the person selected in the Request For variable on each individual item.
Right now you are seeing the Request.Requested For (look at the items on the right) which references the REQ, which will always be whoever submitted the overall request, not each item.
I hope this helps!
If this was helpful, or correct, please be kind and mark the answer appropriately.
Michael Jones - Proud member of the GlideFast Consulting Team!
Michael D. Jones
Proud member of the GlideFast Consulting Team!
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2 weeks ago
Hi @Michael Jones -
I have a requirement to hide field(s) only when there are multiple users selected in a catalog item. Is it possible to have catalog client script processing on the "Also request for" variable? or is there any other better way?
