1 ACCEPTED SOLUTION
You can create an onBefore - Insert business rule on sc_req_item table like the one below to achieve this. I tried to create a separate RITM based on the users present in the List Collector variable and make the current RITM as parent for the individual.
(function executeRule(current, previous /*null when async*/ ) {
var users = current.variables.req_for_users + ''; //Change variable name to your List collector variable name
users = users.split(',');
var parent_variables = current.variables;
for (var i = 0; i < users.length; i++) {
var ritmGr = new GlideRecord("sc_req_item");
ritmGr.initialize();
for (key2 in current) {
if (key2 != 'number' && key2 != 'sys_id') {
ritmGr[key2] = current[key2];
}
}
ritmGr.setValue('requested_for', users[i]);
ritmGr.setValue('parent', current.getUniqueValue());
var ritm_sys_id = ritmGr.insert();
copyVariables(ritm_sys_id, current.getValue('cat_item'), parent_variables);
}
function copyVariables(ritm, cat_item, variables) {
var grCatItemVar = new GlideRecord("item_option_new");
grCatItemVar.addQuery("cat_item", cat_item);
grCatItemVar.query();
while (grCatItemVar.next()) {
var grRitmVar = new GlideRecord("sc_item_option");
grRitmVar.initialize();
grRitmVar.item_option_new = grCatItemVar.sys_id + "";
grRitmVar.order =grCatItemVar.order + "";
if (variables[grCatItemVar.name]) {
grRitmVar.value = variables[grCatItemVar.name];
} else {
grRitmVar.value = grCatItemVar.default_value + "";
}
grRitmVar.insert();
var grRitmVarM2M = new GlideRecord("sc_item_option_mtom");
grRitmVarM2M.initialize();
grRitmVarM2M.request_item = ritm;
grRitmVarM2M.sc_item_option = grRitmVar.sys_id + "";
grRitmVarM2M.insert();
}
}
})(current, previous);
Please mark my answer helpful and accept as a solution if it helped 👍✔️
