Need help on ATF
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3 weeks ago
We have one variable , it is not visible in portal. while submit the request , ritm and sc_task is generated.
when i open the sc_task record, variable is visible and it is mandatoy.
so how can i achieve in ATF, I have used set variable value but it is not working as expected. I am getting error -
g_form is not defined.
I have created this step after open the existing record.
Regards
Pawan
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3 weeks ago
please share the steps you created and the error you received.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi Ankur,
I have created 29 no. step before click on assign to me. variable is mandatory when i opened the sc_task.
i am getting error - unable to set values. screenshot attached below.
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3 weeks ago
when you are testing manually that variable is visible?
Also when Step 26 runs does that step screenshot show that variable is visible on sc_task?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi Ankur,
while manual testing , variable is visible.
step 26 - variable is also visible when task form is opened.