Using teams email address in notifications

samadam
Kilo Sage

I have a requirement to send emails to Teams channels. Upon reading in Microsoft site this is not possible if teams is part of Office 365 Government plan. Has anyone done this for teams in this plan? 

4 REPLIES 4

Abbas_5
Tera Sage
Tera Sage

Hello @samadam,

 

Please refer to the link below:
https://www.servicenow.com/community/developer-forum/send-email-to-teams/m-p/3138150

 

If it is helpful, please hit the thumbs-up button and accept this solution as the correct answer. By referring to it in the future, it will be helpful to others.

 

Thanks & Regards,

Abbas Shaik

Ankur Bawiskar
Tera Patron
Tera Patron

@samadam 

you can't send emails on teams channel.

check these links on how to configure provider notification

How to - Send notifications, scheduled emails, etc to Microsoft Teams channel 

Create notification content for Microsoft Teams 

Provider Notifications || Notify users in Microsof... - ServiceNow Community

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@samadam 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

samadam
Kilo Sage

Could not be done as GOV version doesn't allow it