Hi,
I had a requirement to restrict attachment upto 25 mb on few tables. This functionality works fine it does restrict user from uploading file more than 25 MB but it temporary add empty file (adding as screenshot) which disappears when I reload the form.
Business Rule:
try {
var checkAttachmentSize;
var attachmentFlag = false;
// List of tables to check
var allowedTables = ['task', 'cmdb_ci'];
var attachemtTable = current.table_name;
// Get the base table for the given table name
var baseTable = String(new global.Hnk_project_process().getBaseTable(attachemtTable));
var grRecord = new global.Hnk_project_process().getScope(attachemtTable);
var kbRecord = new global.Hnk_project_process().getKnowledgeBase(current.table_sys_id);
// If the base table matches and the attachment exceeds max size, restrict it
// gs.log("Knowledge Base--" + kbRecord + 'and' + attachemtTable, '144');
if ((allowedTables.includes(baseTable) && !grRecord.startsWith('Human')) || (attachemtTable == 'kb_knowledge' && !kbRecord.startsWith('HR'))) {
checkAttachmentSize = new global.Hnk_project_process().getAttachmentSize(current);
var totalSize = parseInt(current.size_bytes) + checkAttachmentSize;
var maxSize = 25 * 1024 * 1024;
if (totalSize > maxSize) {
attachmentFlag = true;
gs.addErrorMessage('Total attachments on this record cannot exceed 25 MB.');
current.setAbortAction(true);
}
}
} catch (ex) {
gs.error("Attachment could not be find." + ex.message);
}
I am able to replicate this issue in Yokohama, I didn't verify it in other instance
Please raise a case with ServiceNow for the same.
If my response helped please mark it correct and close the thread so that it benefits future readers.
