Need help on merging the selected incident records and making one has parent

[Dhanalakshmi D]

Hi,

I need to create a UI action called merge incident and when users select 2 or 3 incidents with the same short desc the popup window should trigger seeking for the incident number which should be a parent and when the user selects the incident which should be a parent and then remaining selected records should be made as a child and copy the emails and attachments to the parent record. Can anyone guide me on how this can be achieved.

Thanks in Advance

[Dhanalakshmi D]

Hi @Sohithanjan G 

Thanks for helping me but one thing is the we need a gilde window and reference to the same table and we will be selecting from there which should be a parent. can we do in that way