Need some clarification about UI policy actions once a filed is made mandatory.

Aditya Sinha
Tera Contributor

CASE- Hi . I am creating a form where a field with 3 radio buttons (High, mid, low) 'C' 's behaviour is being determined by the value of a dropdown field A. 

A can take values -1,2,3,4. When A takes 1 or 2 , C becomes hidden and when A takes 3 or 4 C becomes mandatory with no default radio button being selected. 

I have created 2 UI policies to achieve the desired behaviour for C(one hidden ,one for mandatory). 

 

ISSUE- When Cis taking 1/2 it gets hidden and then on taking 3/4 it becomes mandatory with no default choice being selected. However, when C becomes mandatory by selecting 3/4 first,on choosing 1/2 after that it stays mandatory and does not become hidden as expected. 

How do I solve this issue?

 

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Aditya Sinha 

 

Did you try with Reverse false and i think you can try in  1 UI policy only. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG  I did try reverse if false in both the policies but it did not work.

 

Please share the snippet of both policies. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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