Auto Populate a reference field

[Nishant26]

Hi All,

I have a requirement where I need to auto-populate Service Address field(reference field) from caller's location(dot walking) on the form.

Please let me know how to achieve this.

[Dr Atul G- LNG]

Hi @Nishant26 

I tried with very simple case

I added a field on incident form , which is dot walk from caller.location. and it is getting populate. 

[Nishant26]

how did you configure your field to dot walk caller.location?

[Dr Atul G- LNG]

I am on incident form

Go to form layout 

caller 

[Sumanth16]

Hi @Nishant26 ,

Create on load script like below

function onLoad() {


    if (g_form.getValue('u_impacted_user') == '') {
        var impactuser = g_form.getReference("caller_id", loadImpactUser);//update your caller id field

        function loadImpactUser(impactuser) {


            g_form.setValue("location", impactuser.location.sys_id);//update you field name

        }
    }

}

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda