Need to add comments on a knowledge article when update

Pam Walker1
Tera Contributor

I have been asked if there is a way an author of a Knowledge Article can add comments when and article has been changed when they request it to be published so the approver can know what has changed

1 REPLY 1

Harshal Aditya
Mega Sage
Mega Sage

Hi @Pam Walker1 ,

 

Hope you are doing well.

 

OOB comments and work notes fields are not present on the kb_knwledge table as it is present on the incident table but you can always create new fields.

You would need to create a custom field with the type "Journal" to capture the comments.

 

Please Mark My Response as Correct/Helpful based on Impact

Regards,
Harshal