Need to add custom values in Contextual Search configuration.

Lusifer1984
Tera Contributor

1.ServcieNow version vancouver-07-06-2023__patch2

 

2. The conrexttual serach dropdown in incident page  wanted to add  specific knowledge base name , so that once that knowledge base is selcted will get the speific knowle artical based on thet Knowledge base. 

 

ARNABSEN1_0-1696962952990.png

 

Also I need to know is it something a valid approach or not. 

 

Thanks & Regards,

Arnab 

 

2 REPLIES 2

Lusifer1984
Tera Contributor

Hi experts any luck suggestion on this. 

Bryan Eutsler1
Tera Contributor

I have the same requirement and would like to know as well. 

 

If i find anything ill let you know.