Need to create NEW User button in calls form

[suuriya]

Hi,

I have a requirement; in calls form I need to create a new button and the functionality is to open a new user record...Is it possible to do so.... like once i click the new button in calls form then new user form opens

Note: Call is the table similar to incident.

Please let me know how we can achieve this.

It should be done in agent workspace and in standard platform(native)

Thanks in advance

[Mohith Devatte · Accepted solution]

Hello @suuriya ,

IN the  UI action script you can use this line

action.setRedirectURL("/sys_user.do?sys_id=-1");

Also when you scroll down in the UI action you can find a check box called workspace form button and once you check it a script field appears with name "workspace client script".

you can write this script 

g_aw.openRecord('sys_user', '-1');

Hope this helps 

Mark my answer correct if this helps you 

THanks