Need to import Categories and Subcategories..
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‎05-10-2016 10:26 AM
Hi Guys I have Category and Subcategories field in problem and Subcategories are dependent upon Categories..I need to import them to Change..How Can we do that and I want to know whether we can get Dependency.???
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‎05-10-2016 10:28 AM
Yes, you can do that. How are you attempting to import them?
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‎05-10-2016 10:41 AM
I am not sure...let me know how can I can Import them??
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‎05-10-2016 10:48 AM
Lots of options. You can import them via a web service, CSV/XLS, JDBC, and more.
I'd get started here:
Importing Data Using Import Sets - ServiceNow Wiki
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‎05-10-2016 10:55 AM
I did this but I am not able to inherit the Dependency of Categories and Sub Categories.
