Hi Team. We have a requirement to make a URL variable clickable . The URL variable currently resides on a record producer. During submission, we are able to make the URL variable clickable using the lock button as everyone is aware. On the form howev...
Hi Folks, The task did not pick the correct application name. Hence, I corrected the application name and instead of closed complete, I mistakenly selected the closed incomplete. So, now, I update it as closed complete. The request should now move fo...
I have designed an indicator. In breakdown i have provided Age. In indicator source i have provided the filter created on last 3 months.In Age breakdown the script has been written var diff=function(x,y){return y.dateNumericValue() - x.dateNumericVal...
What are the steps to create a form for the service catalog?Scenario: The client requests a form similar to the one depicted in the screenshot below.Please find the below screenshot . Thanks Ram
Which closure code should be used for a succesfully rollbacked change?
Good afternoon! I've been tasked with coming up with a solution to automate the creation of standard changes for our maintenance of servers each month. Currently, they are working from a spreadsheet that runs a script and populates the dates for the ...
Hi all,We created a UI action button to restart the RITM flow and the workflow in REQ. When we clicked the restart button, the RITM flow restarted and the state and stage completed, but the workflow in REQ did not work correctly. The parent REQ shoul...
I'm trying to get active cluster transactions to identify the long running jobs.Below is the script that I'm using after referring to the 'refresh' UI action as well as some community posts & KB articles.Below function is to populate the transaction ...
Hi,I want to stop SLA when Assignment group changes, I did not found any way to do it through SLA definition.Can you please help me!!
Hello All, I'm trying an addition script for one of my requirements. The script below automatically adds the previous and new values when the user enters "+integer_value" . However, when a user enters + and nothing, it saves the value "NaN". I attemp...
Hello, we have a business requirement to add a button to a knowledge article to Expand All or Collapse All accordion sections. Currently, we have a knowledge article that has 20 sections on it and it is laid out in an accordion format. So they can cu...
Hello! I am creating a workflow using the workflow editor for a catalog item for a client that uses a MRVS. One of the requirements is to check each row in the variable set and if "Variable A" has a value in one of the rows in the MRVS, it will crea...
How can we populate change Translation button on service portal for knowledge article like below screenshot.for some of knowledge articled it is visible and for some the button is not available. Can someone help on this?
Hi All, Please help on this, I am facing this issue, I wrote abort action code on incident form, abort action is happening but I need to display Error message, for this i have used gs.addErrorMessage(); method but after abort action it is blinking an...
HI.I need to hide a defined field in form layout if application/system.urs = true how can i do that ?I am try with client script but it's not working . this field is table ' how i can to know which field to hide?
