Hello,In the RITM, we have 2 reference fields called "Requested for" (derived from Request) and "Opened by"(derived from Task).When we set their values via workflow(Scriptable Order Guide) script:var parameters = {"opened_by": current.variables.manag...
Hi, I want to Populate list of child values from relationship (cmdb_rel_ci) table filtering condition ()in "vm name" variable of catalog item, which is reference field refers to "cmdb_ci_vmware_instance" table(this is referring to the instance table ...
Hi Team,I have a table "u_orchestration_schedules" in which I have my request item and followed that related change record informations.I am creating a new view which named as "orchestration" i can able switch the view manually. But when i written th...
Hi All, Can someone please help with the below regex to validate 'ABCD_EFG_HI_123' var patt = new RegExp("^[A-Z]{4}_[A-Z]{3}_[A-Z]{2}_d{3}$"); Thanks in advance!
Hi how to get the URL of the current record in business rule which i will be passing in the Rest message
Hi all,I am working on the notification where I am calling the email script which generates the table and prints the rows which contains data of imported rows via transform map.Everything is working fine but the Notification Preference link which sho...
Hi Team,I want to hide the delivery time on the RITM, this issue is happening when I was using the flow designer can you please let me know how I can hide this.
Hello, In our scoped application, we have created a "Send" button that functions the same as the "Submit" button. For the "Send" button, I have used the action name "sysverb_insert" and overridden the default OOB (out-of-box) "Submit" button, which i...
Hi All, I have a requirment that I need to align the problem priority which is same as incident priority. Whenever we are trying to create the problem from incident then the problem priority should set same as Incident priority. I clicked on New pro...
Hi All, We have to share oauth 2.O info to clients to integrate with servicenow along with client and client secret they were also asking for username and password, but when I try to create new it auto generates client id and client secret, but here...
Can someone please explain me this.
Hi All, I have created a Database view to get the data from two tables and created a report(pivot table). Added that report to the dashboard and in dashboard I used interactive filter to filter the data based on County. When there is no country is se...
We have holiday schedules and trying to book the appointment from Catalog item. I would like to display message if user is selecting start or end date between or on the holiday dates. When i try to get the date values and I'm getting it in below form...
I want the retirement of a Standard Change Template to be approved by the Assignment Group Manager, but when I submit a retirement request, it is already passed the Assignment Group Manager Approval stage. What am I missing here?
Hello, When a fulfiller clicks a ui action that "updates" an inc or ritm record they are sometimes redirected to the Welcome.do page. This has not always been the case. They are seeing this happen by clicking update, resolve, or close incident. Any...
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