Need to populate Asset Serial number in service catalog variable

[varma2]

Hi All,

Need to populate requested for assets in lookup variable in catalog.

we have a requested for variable  and  we need to get the value of requested for Assets serial number from the (Alm_hardware ) table to populate in  (serialnumber_varible ) lookup select box in catalog item.

Please suggest.

Thank you all.

[varma2]

Hi @Ankur Bawiskar 

Below is the client script.

 function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading)

return;

if(newValue === '')

g_form.setReadOnly('existing_serial_number', true);

else

g_form.setReadOnly('existing_serial_number', false);

}

Below is Name variable we need to give user name

below is the serial number lookup select box, whom ever selected above name the asset serial number which are allocated to that user should papulate below variable.

Please suggest.

[Ankur Bawiskar]

@varma2 

in the variable attributes did you add as per what I mentioned above to the lookup select box?

ref_qual_elements=bmm_Namee

[varma2]

Hi @Ankur Bawiskar ,

Yes i have added the variable attributes same as ref_qual_elements=bmm_Namee

Please suggest.

Thanks,

[Ankur Bawiskar]

@varma2 

so is it not filtering the assets?

are you sure the user you are selecting in reference for requested for has assets assigned to him/her?

[varma2]

HI @Ankur Bawiskar ,

Yes it is not filtering the assets and also i have selected user who having the assets assigned to him.

Please suggest.

Thanks,