need to restrict ITIL users to view Survey application and Benchmark applications

venkatesh76 · ‎05-15-2024

I got the requirement that I want to restrict ITIL users to not view Survey Application and Benchmark application.

Dr Atul G- LNG · ‎05-15-2024

I will prefer to create a new role for survey as changing on OOTB role might be risky or log a now support case.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎05-15-2024

Hi @venkatesh76

I will prefer to create a new role for survey as changing on OOTB role might be risky or log a now support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Saurav · ‎08-08-2024

Did you get an updated on the Now Support case why survey reader was added to ITIL OOB ?